Privacy Policy
Effective date: July 16, 2026
Truffle Grove (“Truffle Grove,” “we,” “us,” or “our”) operates a private, invitation-only correspondence and notification service (the “Service”), including the website at trufflegrove.com (the “Site”). This Privacy Policy describes how we collect, use, and share information when you use the Service, visit the Site, or communicate with us, including by email and by SMS/text message.
1. Information We Collect
We collect only the information needed to provide and operate the Service:
- Contact information you provide, such as your name, email address, and mobile phone number, when you are invited to or enroll in the Service.
- Communications, meaning the contents of messages and correspondence sent to or through the Service, as necessary to deliver and operate the Service.
- Technical information, such as IP address, browser type, and access logs, collected automatically when you visit the Site or interact with the Service, used for security and operations.
The Site does not use advertising cookies or third-party tracking.
2. How We Use Information
We use the information we collect to:
- Provide, operate, maintain, and improve the Service;
- Deliver the messages, notifications, and correspondence you have requested or consented to receive;
- Respond to your inquiries and provide support;
- Protect the security and integrity of the Service; and
- Comply with applicable law.
We do not sell personal information, and we do not use personal information for third-party advertising.
3. SMS/Text Messaging
If you have consented to receive SMS/text messages from the Service, we use your mobile phone number solely to deliver those messages and to manage your participation (including processing opt-out requests).
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile phone numbers and SMS opt-in data are not shared with or sold to third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted only as necessary to operate the Service. All of the above categories exclude text messaging originator opt-in data and consent; text messaging originator opt-in data and consent will not be shared with any third parties.
Message frequency varies. Message and data rates may apply.
You can opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP or contact us at contact@trufflegrove.com. Message frequency varies. Message and data rates may apply.
4. How We Share Information
We share information only in the following limited circumstances:
- Service providers. With vendors that perform services on our behalf (such as website hosting and communications delivery), solely as needed to provide the Service and under obligations of confidentiality.
- Legal compliance. When required to comply with applicable law, legal process, or a governmental request, or to protect the rights, property, or safety of Truffle Grove, our users, or others.
- With your direction or consent. When you ask us to share information or otherwise consent to the sharing.
We do not sell, rent, or trade personal information. As stated above, mobile information and text messaging opt-in data are never shared with third parties or affiliates for marketing or promotional purposes.
5. Data Retention
We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.
6. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices and Rights
You may opt out of SMS messages at any time by replying STOP. You may request access to, correction of, or deletion of your personal information by contacting us at contact@trufflegrove.com. We will honor such requests as required by applicable law.
8. Children
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision. Material changes will be posted on this page. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.
10. Contact Us
Questions about this Privacy Policy or our data practices may be directed to contact@trufflegrove.com.